Problem with separation of Tickets

classic Classic list List threaded Threaded
1 message Options
Reply | Threaded
Open this post in threaded view
|

Problem with separation of Tickets

walter
Hi,
I've got a problem with the separation of tickets by Requestor.
I want that only the Requestor and relative Group, can view a Ticket.

I've tried granting "Show Ticket" on permission of Requestor on a Queue,
but the user can view all Tickets.

Any ideas?

Thanks
Valenti Walter